Sonos Software Version 4.2 is Fully Compatible with OS X Mavericks (10.9)

  • Announcement
  • Updated 5 months ago
Mac OS X Mavericks, Apple’s latest operating system, was released today as a free update for Mac users. As of version 4.2, Sonos is fully compatible with Macs running this latest OS version.

If you’ve upgraded to OS X Mavericks and are experiencing any trouble with Sonos, please contact our support team via phone or email. Our contact information can be found on this page.


Ryan E, Official Rep

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Posted 6 months ago

Robert W

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The update fails on all my devices i.e. iPhone, iPad and iMac with Error30, despite uninstalling and reinstalling the apps. I only have one Sonos 3 device, rebooting it and the bridge has had no effect. How do I update now?

Ryan E, Official Rep

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Creating a separate thread to help troubleshoot. Please reference the new topic here: Unable to update, Error 30

User752190

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Me too... Sonos was working fine until about 2 days ago... Updated my Mac to OSX 10.9 last week and there were no issues... now all of a sudden, nothing will dock up. I've gone through the set-up several times and Sonos keeps telling me that it can't find my controller or speaker.

Steve

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Me too.... can't update on iPad or iMac as I keep getting the error message "Sonos had trouble connecting to a component (1013)"
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Ryan E, Official Rep

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These sound like separate problems that are likely unrelated to the OS X 10.9 update, but I'd be glad to help narrow down and fix the issues.

User752190, do you have any other controllers that you use with Sonos besides the Mac, like an iPhone or iPad? If so, are you unable to see the system there as well? I'd recommend checking the wired connection between Sonos and your router to make sure you can still see Ethernet activity lights. Try changing Ethernet ports on both the router and Sonos and see if the devices are able to show up.

Steve, a 1013 error means that the controller is having trouble maintaining communication with the Sonos player(s) it's trying to update. For this, please send a diagnostic report from your system and let me know what the confirmation number is. I'll take a look at the communication between all your Sonos units and see if we can make any improvements.

Thanks.

Andrew Blevin

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This reply was created from a merged topic originally titled
Does Sonos work with iOS Mavericks?.


I just upgraded my Mac to OS X Mavericks, which isn't listed as supported under "System Requirements" on the Sonos website.